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GreenFloors FAQ's |
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Information About Shipping, Affiliate Stores & Installation Contractors |
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Our
criteria to make sure flooring products are green |
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GreenFloors Commercial Carpet Wizard |
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Visit our
showroom in Fairfax, Virginia - Address & Location Map |
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GreenFloors
Return Policies |
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We Provide Green Building Flooring Installation In The Washington DC
Metro Area |
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GreenFloors Shipping
and Handling Policy: |
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The $5.95 S/H charge
is for 4 Free Samples. If you order 5-8 Free Samples
you will be billed $11.90, 9-12 will cost $17.95
and so on.
All other
shipping costs will be priced on a per order basis.
If you would like a
shipping quote prior to ordering please
contact us.
Shipping charges are
typically determined by product weight, size, and ship-to-address,
therefore the cost of shipping is not included in the TOTAL price. For
orders (other than Free Sample Orders) you will receive an order
confirmation. We will not process your order until you approve the
shipping cost.
We use UPS or Fed Ex depending on size weight.
Oversized/Heavy
non Mailable Items |
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We cannot ship
rolls of carpet (12' wide) to a residence (we can ship carpet
tiles to residences.) We can ship rolls of carpet to your installer or
to a shipping terminal for pickup. |
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We cannot ship limestone
composite tiles to a residence ( we can ship them to a
commercial facility or a terminal for pickup.) |
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Installer To Receive & Install Carpet In Your Area: |
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Many customers have had good results using
Service Magic's Prescreened Flooring Installers. |
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Service Magic Flooring Installers are prescreened and are rated by
their customers (similar to E-Bay) the service is free. We have
no business relations with Service Magic and assume no liability as a
result of you doing business with them. |
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We Provide Green Building Flooring Installation In The Washington DC
Metro Area - Call us for more information and free estimates. |
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Standard Delivery: |
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Motor freight
is used for larger and/or heavier items. Your flooring will be delivered
“curbside”. You will need to be home to accept delivery and unload the
merchandise. The motor freight company will not be responsible for
unloading or bringing the merchandise into your home. |
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Premium
Delivery: |
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Lift gate delivery is
available for an additional charge. |
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Flooring Installation in
the Washington D.C. Metro Area: |
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Over the last
several years we have completed thousands of residential, commercial,
and governmental flooring projects in the Northern Virginia, Washington,
D.C. metro area. In 1991 we started
GreenFloors. |
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We ship rolls
of carpet to your installer or to a shipping terminal for pickup. (Want
to find a carpet installer.) |
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GreenFloors
Return Policies
If the return is due
to a GreenFloors mistake or manufacturing defect, we will pay for the
return shipping.
Conditions for
other returns:
- If you receive defective or damaged
merchandise, notify us within 48 hours so that we may begin processing
your claim.
- All items, other than defective
products, must be returned in their original unopened packaging and
condition.
- Products may be returned only if
defective and only for an exact replacement. Due to the fact that most of
our products come from Mother Nature please keep in mind that there will
be color and pattern variations. Also note that samples ordered of the
same product may not give a fully accurate representation of the color
variation of the product ordered (carpets are produced in dye lots, bamboo
often comes from different parts of a forest and different production
runs.)
- Must be
pre-approved. |
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Our criteria to make sure flooring products are green:
Does
it contain recycled materials?
Many of the GreenFloors durable plush carpet styles are made
from recycled plastic food and soda bottles (PET) containers. Plastic
bottles are very resistant to staining and retaining their original color,
better than nylon carpets. PET fibers also resist abrasive wear, soil,
and static electricity. GreenFloors also offers carpets
made from recycled nylon and carpet tiles made from old car tires. Our
carpets have performance warranties that are equal to or better than those
offered with other name brands made from virgin materials.
Does it come from renewable materials?
Our bamboo, linoleum, and cork floorings come from rapidly renewable
sources. For example, bamboo grows so rapidly that its harvest cycle is
usually three to five years. This is far more desirable than cutting down
a 50 year old hardwood tree. Cork is the bark of the Cork Oak Tree and
can be harvested regularly without harm to the tree.
Are the products harvested and manufactured in a sound manner?
Our hardwood flooring comes from well-managed forests that are certified
by the Forest Stewardship Council (FSC). The FSC ensures the wood does not
come from clear cutting or ancient forests.
Can
it be recycled in the future?
As an example, 100% of our commercial carpet is made from Evolution nylon
which qualifies for recycling, thus preventing the carpet from going into
landfills in the future.
Does the product have an extended life cycle?
Our linoleum floors last 40 years and our carpeting tiles made from
radial rubber tires can last 20 yrs or more.
Does it come from natural, earth friendly biodegradable materials?
Our wool carpets, bamboo and cork floorings meet these criteria.
Will it impact indoor air quality?
Our adhesives do not give off gas volatile organic compounds (VOC) nor
does our bamboo adhesive contain formaldehyde. All of our carpets qualify
for the Carpet and Rug Institutes Indoor Air Quality green label. |
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GreenFloors Commercial Carpet Wizard: |
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By answering an online questionnaire about
your project a GreenFloors specialist will find the right carpet for you.
(Let Our Commercial Carpet Help You Decide.) |
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